Refund Policy

Last updated: [DATE]

Draft placeholder. This document is a non-binding template and not legal advice. Replace it with reviewed terms before launch.

This Refund Policy describes when and how refunds are issued for oper8.work (the "Service").

1. Subscriptions

Subscription fees are billed in advance per cycle. You can cancel at any time; cancellation stops future renewals. [Placeholder — state whether partial-period refunds apply.]

2. Eligibility

Refund requests within [N] days of a charge may be eligible at our discretion. Usage-based or third-party pass-through costs (e.g. compute, model usage) are non-refundable. [Placeholder.]

3. How to request

Email billing@oper8.work with your account and the charge in question. Approved refunds are returned to the original payment method.

4. Changes

We may update this policy; the version in effect at purchase applies to that purchase.